LCSW Social Work Case Manager - Case Management - Per Diem/Days - Req# 2047127746

Job Objective:

Under the direction of the Director of Case Management, or designee (Manager), the LCSW Social Work Case Manager is responsible for evaluating, assisting and developing a discharge plan for patients and their families who have complex bio-psycho-social needs. The LCSW Social Work Case Manager is expected to function well as a member of the interdisciplinary team and participate in the referral development process.

Duties and Responsibilities:

1. LCSW Social Work Case Management
2. Completes bio-psycho-social assessments, develops a treatment plan for referred patients and documents in the hospital medical record according to department policy.
3. Assesses for Home Health and DME needs, makes referrals to appropriate agencies and documents in the medical record to facilitate the completion of arrangements.
4. Communicates the treatment and discharge plan to the healthcare team.
5. Participates in multidisciplinary rounds and trauma rounds.
6. Initiates culturally sensitive clinical interventions and short term counseling with input from the interdisciplinary team.
7. Provides culturally sensitive education to enhance the patient and family's understanding of diagnosis, care plan, ability to cope with illness or injury and the continuum of care.
8. Participates with patients, their family, the Nurse Case Manager and/or Case

Management Assistant in Post-Acute Care Planning involving complex bio-psycho-social needs.

1. Facilitates transitions to alternate levels of care.
2. Researches, communicates and recommends alternative cost effective health care services to the health care team.
3. Provides Crisis Intervention.
4. Educates patients and their family about resource options and how to access community resources.
5. Serves as a patient and hospital advocate regarding all clinical, social, financial and ethical healthcare matters.
6. Evaluates cases of suspected child, domestic, adult, and elder abuse or neglect.
7. Provides consultation to hospital staff and clinical oversight to ensure a safe discharge is arranged.
8. Identifies and reports abuse of children and adults as mandated by state law.
9. Coordinates and facilitates adoptions.
10. Coordinates family conferences.
11. Provides in-service training to hospital staff, as requested.

1. LCSW NICU Social Work, As Assigned
2. Participates in and attends NICU/discharge planning rounds with the Interdisciplinary Team.
3. Attends pen-natal rounds/case finding.
4. Completes a comprehensive psychosocial evaluation within 48 hours of admission.
5. Maintains weekly summaries and completes discharge note as appropriate.
6. Has working knowledge of CCS regulations.
7. Maintains ongoing contact with the baby's family during NICU stay.
8. Coordinates and attends physician conferences with families.
9. Contributes to utilization management and the CCS referral process.
10. Must be CCS paneled within 6 months of hire.
11. LCSW Pediatric Social Work, As Assigned
12. Assess CCS pediatric patients with LOS of 3 or more days.
13. Maintain weekly summaries for CCS pediatric patients with LOS of 3 or more days and completes discharge note as appropriate.
14. Must be CCS paneled within 6 months of hire.
15. LCSW Clinical Supervision Responsibilities
16. Provides clinical supervision to Associate Clinical Social Workers registered with the California Board of Behavioral Sciences in an individual or group setting

Non-Essential Duties:

• Assist with other duties as assigned, within skill sets and abilities

Knowledge, Skills and Abilities:

Knowledge

• Working Knowledge of InterQual Guidelines
• Working knowledge of Government, State, HMO, PPO , Commercial, and Workers Compensation utilization, authorization and billing guidelines
• Working knowledge of Microsoft Office applications
• Working knowledge of medical terminology

Skills

• Knowledge of basic personal computers
• Proficient in the operation of scanners, copiers, and fax machines
• Good oral and written communication skills
• Good interpersonal skills and customer focus

Abilities

• Ability to handle stress
• Ability to manage a heavy caseload in an organized and efficient manner
• Ability to maintain a working relationship with other facilities and departments within the organization
• Ability to document account information at time of account follow-up

AVH Values: All AVH employees will effectively demonstrate these values:

• Patients Come First We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation Our can-do attitudes, creativity, and resourcefulness empower us to improve the patients experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:

Education

• Master in Social Work (MSW) from an accredited program by Council of Social Work Education

Experience

• Minimum of two years experience in Social Work
• Previous Social Work experience in an acute care setting preferred

Required Licensure and/or Certifications:

• Active Licensed Clinical Social Worker from the California Board of Behavioral Sciences
• Completion of California Board of Behavioral Sciences required 15-hour clinical supervisor training

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct

Physical Requirements and Working Conditions:

(Please reference key physical and working conditions)

• Primarily works in a climate-controlled area
• Standing and/or walking 75% of time on duty
• Tolerate repetitive arm and hand movements

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL

Education

• Master's in social work (MSW) from an accredited program by Council of Social Work Education

Required Licensure and/or Certifications:

• Active Licensed Clinical Social Worker from the California Board of Behavioral Sciences
• Completion of California Board of Behavioral Sciences required 15-hour clinical supervisor training